Last Modified: 20 March 2020
“The annotation on the right contains a short explanation but is not legally binding.”
In order to submit a Request or make a Reservation, you may be required to provide personal data to an Organizer. The Organizer is responsible for the processing of such data and shall do so in accordance with its own privacy statement. We shall not be liable for any damages incurred by you due to the processing of your personal data by an Organizer.
In other words:
“We take your privacy very seriously. We only gather (personal) data for the purpose of providing you the service you need. We take appropriate measures to safeguard your personal data. After making a reservation the trip organizer is responsible for handling of your personal information.”
2. 3rd parties
3. Processing of your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Where we need to perform the contract we are about to enter into or have entered into with you. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. With your consent. Where we need to comply with a legal or regulatory obligation.
We may send to you marketing emails with information about TourSouthAfrica deals, destination and product news, offers, competitions, and other special promotions that we believe that you will find valuable, interesting or informative. You will receive marketing messages from us if you have given your consent, if you have requested them, or if you purchased goods or services from us and you have not opted out of receiving marketing messages.
If you are no longer interested in receiving future email marketing communications from TourSouthAfrica, you have several choices for opting out of future mailings, you may unsubscribe at any time by following the directions and link included in each email marketing message we send. Please note that, even if you opt out of receiving future marketing communications from TourSouthAfrica, we will continue to send to you emails regarding your purchases and bookings, and regarding administrative and service-related information such as changes to our terms, conditions and policies. We reserve the right to send you other communications, including service announcements, administrative messages, and surveys relating either to your TourSouthAfrica account, without offering you the opportunity to opt out of receiving them.
5. How long will we retain your personal data
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure or your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
6. Cookies and other web technologies
“Cookies” are pieces of information that are stored by your web browser on your computer’s hard disk, for record-keeping purposes.
You will also find more information about cookies in general, including how to see what cookies are installed on your (mobile) device and how to manage and delete them on
7. How we protect your personal data
At TourSouthAfrica we seek to maintain the integrity and security of your personal data. We have implemented and maintain appropriate physical, administrative, technical, and organisational measures to protect the personal data you provide us against unauthorized or unlawful access, use of disclosure, and against accidental loss, damage, alteration or destruction. We seek to store your personal data in secure operating environments that are not accessible to the general public, and to have security measures in place at our physical facilities to protect against the loss, misuse or alteration of your personal data by our employees or third parties. However, no data transmission over the internet or data storage environment can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the personal data you provide to us will be secure at all times. TourSouthAfrica will rely on you telling us if you experience any unusual events that may indicate a breach in your information security. We will then seek to investigate whether this was related to the data transmissions from or to TourSouthAfrica and let you know what steps can be taken and have been taken to help rectify the problem.
8. Information concerning minors
TourSouthAfrica is a general audience site and does not offer services directed to children. Should an individual whom we know to be a child under age 18 send personal information to us, we will delete or destroy such information as soon as reasonably possible.